Resources
There are a variety of telehealth programs and settings — it is our hope that the following resources will be valuable to you and the services you provide.
Everyone can use telehealth. Telehealth is intended to allow anyone, anywhere, to have access to the health care resources that they need. This may include the opportunity to see a health care provider far away from the patient’s home. It can include a provider being able to consult with another provider about a patient’s condition or getting a result back the same day versus waiting weeks for the patient to have a follow up appointment. Telehealth can be intimidating for first time users, and especially for those who are less comfortable with using technology. These barriers can be overcome with technical assistance and support from various resources, such as some listed below.
For Provider and Consumer Telehealth Resources, see links below:
ORH provides statewide technical assistance to safety net sites across NC. ORH incorporates the state Health Information Exchange (HIE) and NCCare360 into telehealth models for improved health outcomes. NC Area Health Education Centers (AHEC)
This site provides resources covering operational tip sheets, various toolkits, and access to webinars and presentations.
CCNC supports providers across the state as they monitor continuing changes in telehealth. Resources include Medicaid policy and coding requirement changes, telehealth guidance and resources, and various provider resources addressing specialty needs such as COVID-19.
HealthIT.gov is a website that provides health information technology resources for numerous fields of healthcare.
This site provides recommendations from the Federal government about how to encourage providers to adopt and use telehealth to see patients in appropriate situations.
The Health Services & Resource Administration (HRSA) federally funds national telehealth resource centers (TRCs) across the country. These TRCs support delivery of telehealth technical assistance by regional recipients. They share expertise through individual consultations, training, webinars, conference presentations, and a significant web presence. The Mid-Atlantic Telehealth Resource Center (MATRC) covers the region that includes North Carolina.
MATRC has an introductory site that allows users to learn the fundamentals of telehealth before diving into a specific program.
For specific follow up requests from MATRC, users can submit information and be assigned a Consultative Service Partner.
MATRC provides event speakers on a variety of topics related to telemedicine and telehealth. This link provides an online request for on-site speaking engagements.
This site delivers guidelines for healthcare providers on video-based telehealth accessibility for deaf and hard of hearing patients.
This is a previously recorded Cisco WebEx meeting that is titled “Practical Health Guidance for People with Disabilities: Using Telehealth Sessions Effectively for Your Healthcare Needs.”
This site contains information for consumers and patients who would like to learn more about telehealth. American Lung Association – Tobacco Cessation
It also offers an extensive guide for providers looking to utilize telehealth as a method to deliver tobacco cessation services and solutions to their patients.
The Mid-Atlantic Telehealth Resource Center has a list of available grants, as well as tips for competitive grant writing. These funding opportunities are available throughout the year and open to various organizations and sites. Each grant has detailed information about the specifics needed to apply. MATRC provides additional funding opportunities here.
